Friday, October 19, 2007

Lessons Learned in IT implementation

Successes of technology implementations in health care are advertised extravagantly, but the failures are tugged under the carpet. I believe that we should not fail to celebrate our successes, but we should also not forget our failures, because from failures we learn.

I was therefore thinking of running a multi-part story on different cases of health care IT failures and the reasons behind the failures. And then all of a sudden I remembered that my friend Yunan (Angela) was working on a project to compile several published (and even unpublished I assume) failure cases into a single repository which can be used as lessons learned database. Yunan was more than happy to share the information. Dr. Silverstein and his team at Drexel University have developed a website where you can find summaries of several failed cases of health care IT implementation and also links to a vast resource of information on the topic. A useful place to visit before you start your next IT project! Check it here.

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